PRIVACY POLICY

Who are we?

HULSTKAMP – with address: www.hulstkampantwerpen.be and company number: BE0803.489.107 – considers the protection of personal privacy to be extremely important and wants to inform, respect and give its visitors and customers as much control as possible over what happens to their data.

We want to manage and use our customer data safely, respectfully and as a good father in order to be able to serve them better and offer the best possible experience. HULSTKAMP therefore starts from the principle that everyone must have control over his or her personal data.

Below you will find information about what data we collect, why, for how long and how you have control over it. We would like to invite you to take the time to read our privacy policy carefully, together with any other conditions that may apply to our products and services.

Application

This privacy policy applies to all our customers (current, former and future) and to all visitors of the HULSTKAMP website(s). The European General Data Protection Regulation 2016/679 of 27 April 2016, the law of 8 December 1992 (“Privacy Act”), the law of 13 June 2005 (“Electronic Communications Act”) and the associated implementing decrees, as well as any future amendments thereof, regulate the protection of your personal data.

Guaranteeing privacy

HULSTKAMP strives to fulfill its obligations and respect the rights of its visitors and customers whenever we process your personal data.

Permission

By using the information and services of HULSTKAMP, you agree to our privacy policy and the conditions we have included in it. Your permission is always personally requested when registering as a member, as well as when you use our various digital forms.

Monitor visitor behavior

HULSTKAMP uses various techniques to track who visits our website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience.

The information that we register – via cookies – includes the IP address, the type of browser, the type of device and the pages visited within our website. We keep this information anonymously and it is not linked to other personal information, so that it does not fall under the processing of personal data.

Use of cookies

Our website places cookies with visitors whose internet browser and/or device allows this. We do this to collect information about the pages that users visit on our website, to keep track of how often visitors return and to see which pages are doing well.

Cookies are small text files that can be read by a web server in the domain that placed the cookie on your hard drive. It is possible that hulstkampantwerpen.be uses cookies to store your preferences and settings and to optimize your web experience.

Third-party cookies

It is possible that third parties, such as Google, advertise on our website or that we use another service. For this purpose, these third parties sometimes place cookies that cannot be influenced by us.

Would you like to delete your stored cookies?

This varies depending on which internet browser and/or device you use, please consult the help index of your internet browser or the user manual of your device if you wish to delete and/or disable cookies.

Safety and security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We have also taken appropriate technical and organisational measures to protect your personal data against unlawful processing.

For example, we have taken the following measures:

all persons who may access your data on behalf of HULSTKAMP are bound to confidentiality thereof
we use a username and strict password policy on all our systems

If a data breach occurs with adverse consequences for personal data, our customers will be personally notified in the circumstances provided for by law.

Links to other websites

Our website may contain links to other websites of interest. Once you use these links, you are leaving our website and you should note that we do not have any control over these external websites.

As a result, we cannot be held responsible for the protection and privacy of any information which you provide on these external websites, so always exercise caution and check the privacy statement applicable to each individual website before using it and/or entering any personal data.

Managing your personal information

We do everything we can to guarantee your privacy and therefore handle personal data with care. HULSTKAMP complies in all cases with the applicable laws and regulations, including the GDPR (General Data Protection Regulation) – or also known as AVG (Algemene Verordening Gegevensbescherming). You may choose to limit the collection or use of your personal information in the following ways:

when you are asked to fill out a form on the website, look for the box that you can click to indicate that you do not want the information provided to be used by us for the further internal processing of your personal data
if you have previously agreed to the use of your personal data for direct marketing purposes, you may change your mind at any time by unsubscribing using the unsubscribe links provided at all times or by contacting us in writing and/or by telephone.

You can request details of personal information we hold about you free of charge from our head office: De Keyserlei 23, 2018 Antwerp – BE. If you believe that the information we hold about you is incorrect or incomplete, and/or that you wish to transfer and/or delete it: please make this known in writing to the above address. Incorrect information will be corrected immediately and without compensation. In addition, you can also object to the processing of your data on the basis of serious and justified reasons. We may ask you to identify yourself before we can comply with the aforementioned requests and will attempt to complete them within a period of 10 working days.

Processing of personal data of our customers

Personal data of our customers are processed by HULSTKAMP for the following purpose(s):

to process, activate and notify you of the request for your contact information
to inform you about (new) services and/or products
to set up, maintain and support orders and/or services
to execute or issue an order
to monitor performance
to keep track of studies, tests and statistics, for example for trend analysis
administrative purposes
to comply with legal obligations

For the above purpose(s), HULSTKAMP may request the following personal data:

first name
last name
telephone number
email address
date of birth
address
website and associated social media channels (if applicable)

Your personal data will be stored by HULSTKAMP for the above-mentioned processing(s) during the term of the agreement and thereafter only in the financial administration for a maximum of 10 years.

Processing of personal data of newsletter subscribers

Personal data of newsletter subscribers are processed by HULSTKAMP for the following purpose(s):

informing the person by means of news items about our services, products and any promotions
communication about our company, events and services

The basis for this personal data is:

the registration form of our newsletter
your written permission via email contact

For the above purpose(s), HULSTKAMP may request the following personal data from you:

first name
last name
email address
date of birth
website and associated social media channels (if applicable)

Your personal data is stored by HULSTKAMP for the above processing(s) during the period that you are registered for our newsletter. You can unsubscribe at any time via the following page: Unsubscribe newsletter

Minors

We only process personal data of minors (persons under the age of 18) if written permission has been given by the parent, guardian or legal representative.

Changes

HULSTKAMP reserves the right to amend this privacy policy. Amendments will always be published on this website prior to their entry into force. It is recommended that you consult this policy regularly so that you are aware of these amendments.

Questions

If you would like to receive more information or have any questions about HULSTKAMP’s privacy policy, you can contact us here.